💰 Pricing and Billing
The Pricing and Billing section of a SaaS help center provides users with information on pricing plans, billing cycles, payment methods, refunds, and managing billing details. The articles in this section aim to provide users with transparency and clarity around the pricing structure and billing process of the software.
Discounts and Promotions
This category provides users with information on any available discounts or promotions, including special offers, seasonal discounts, and referral programs. It includes guidance on how to take advantage of these promotions and how to apply them to their subscription plan.
Billing and Payment
This category provides users with information on how billing and payment works, including billing cycles, payment methods, and invoicing. It includes guidance on how to update payment information, resolve billing issues, and access billing history.
Subscription Plans
This category provides users with information on the different subscription plans available, including features, benefits, and pricing. It includes guidance on how to choose the right plan for their needs and how to upgrade or downgrade their plan as needed.